“My skin looks healthier
I wanted to try a naturally made cleanser and decided to try CALM Nourishing Cleansing balm . It looked like it had all appropriate ingredients and was nicely packaged. I was not disappointed. After using it for about a week I can tell it has a lasting moisturizing effect and my skin looks healthier.”
“Thank you for creating such a precious gem
I really like the Elixir serum. It absorbs rapidly and deeply nourishes the skin. I’m also a big fan of the glass container. Thank you for creating such a precious gem.”
Returns are eligible within 30 days of the purchase date.
To qualify for a refund:
Please note that Skincare Kits, Sets, and Bundles are final sale and cannot be returned.
To initiate a return, simply email us at info@SensitiveSkinBrand.com with your order details.
Orders are processed within 1–2 business days. Once shipped, delivery times are as follows:
You will receive a tracking number as soon as your order ships.
Please note that shipping delays may occur during holidays, severe weather, or carrier disruptions.
Yes! We offer travel-sized products for convenience, which you can purchase [here].
Please note that kits and bundles are final sale and may not be eligible for partial refunds.
On each product box you can find the recommended timeframe you can keep and use the product after it’s open. We recommend using the Calm Cleansing Balm and Relief Recovery Balm as soon as possible for the freshest, most effective experience.
Unopened products like ELIXIR Serum and GLOW Mask may remain stable slightly past the listed expiration date, but for optimal freshness, potency, and performance, we encourage using all products within the recommended timeframe on the box.
Most of our ingredients are certified organic. We prioritize safety, purity, and performance above all else, so some carefully selecting ingredients are sustainably farmed, free from harmful preservatives, and sourced without risk of contamination.
In some cases, these standards outweigh the need for formal organic certification. Our focus is always on choosing the highest-quality, clean, and skin-compatible ingredients for sensitive and post-treatment skin.
Yes. Every formula is crafted with high-performance, plant-powered ingredients that are thoroughly vetted for purity, safety, and efficacy. We avoid all known irritants and use only clean, non-toxic components suitable for sensitive and post-treatment skin.
Absolutely. Our line is specifically developed for sensitive, reactive, and post-procedure skin. Each formula is gentle yet remarkably potent, supporting barrier repair and calming inflammation.
No synthetic fragrances are ever used. We keep our formulas minimal and non-sensitizing. If a formula contains essential oils, they are included at very low, skin-safe concentrations.
Yes. Our formulations are designed to be non-comedogenic, meaning they won’t clog pores and are suitable for acne-prone skin.
Never. We are cruelty-free and do not test on animals at any stage of formulation or production.
Yes. Our formulas are specifically designed to support post-treatment skin, including after microneedling, chemical peels, lasers, dermaplaning, and extractions. They help calm reactivity, reduce redness, and strengthen the skin barrier during recovery.
